Skynet - The WORST Courier Service!

I really lose my temper with SKYNET this time!

I received the sender email that my parcel will reach on Friday. Therefore I was waiting for my parcel since last Friday everyday. While I check online, the status was - OUT FOR DELIVERY

On the 5th of June, I check the status online AGAIN. It was OUT FOR DELIVERY again. So I cancel all the out going activities with my boy but stay at home to wait for the delivery. Wait... Wait... Wait... It was about 4pm, I have no patient to wait for them anymore. I call their hotline in KL. Then, the customer service gave me a Penang phone number.

After calling the penang branch, she mentioned "Saya TAK TAU, you boleh call the delivery man, ini handphone dia ......"

Then I called the delivery man. Herewith the conversation with the delivery man.

Delivery Man - DM ; Mommy Psedornna - MP

MP: Saya nak check bila parcel saya sampai. saya tinggal di "Sxxxxxxxx"
DM: Oooo... "Sxxxxxxx" belum pergi sana, u nak sekarang?

MP: since last friday sudah tulis "OUT FOR DELIVERY" tapi kenapa belum sampai lagi?
DM: Oooo... "Sxxxxxxx" susah nak pergi, nak naik lift. tunggu dulu lar.
MP: sudah tunggu 3 hari, nak tunggu lagi? boleh hantar hari ini?

DM: tak boleh lar, sudah lewat, nak hujan lor! u turun ambil sendiri la!

MP: huh? skynet macam ini? nak ambil sendiri?
DM: SKYNET MEMANG MACAM INI!
Then he hang up the call!

So the reason for them to drag my parcel for 3 days was my house -"susah nak pergi, nak naik lift"

I have no choice but to call the KL office again. His feedback to me was the penang branch should not gave me the delivery man handphone number and require me to call him directly! And he promise my parcel will reach my door step by today.

After one hour, the STRONG Indian delivery man was here with my parcel. He STARED AT ME when passing the parcel to me to sign and asked "you telephone KL tadi?" Due to the size of the parcel, I need to open the door to collect, I not dare to say anything. I just signed and locked the gate immediately!

I was F~E~A~R! Just my little boy with me at home that time! no CCTV outside my house some more!

Anyway, this was really a BAD experience with SKYNET. If you have other choices, please do not choose SKYNET!